*** Gold Buying Problems?
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Anyone with gold problems please forward your receipt to us at wildcity@anansimobile.com and include in the email:
1. Your player profile id (long number found on game profile page, looks like 385618195)
2. Which platform you play on (iOS/Android/Windows Phone 8)
Thank you! -
Thanks Boss :x
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Hah nice :)
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Good : )
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Mestic amd arun please tell freindzz fam i lost my mobile i cant play game now
sia king here -
Okay :)
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I've had problems lately with paying by phone credit and getting error but no gold, I get billed but no gold ~_~
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Just email off your receipt to the wildcity@anansimobile.com and they will credit your acct. The devs are working on figuring out the issues. Amazon server is notorious for gold buy lags. Happens to me 2 times a month lol
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I cant no receipt I got no email saying I brought it lol
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Screen shot a copy of your billing statement that shows anansi purchase
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*FacePalm* I cant do nothing, I don't ha e no billing or receipts, I just get error get billed and nothing happens, there's is no record of this so I cant do anything.
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How do you know you got billed then?
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I phoned up my service provider I had 0.79p less than what I did
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Ahh.
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hi i m new around i hope everyone will show me around xD
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oh sorry wrong chat i thoght its general discussion O.O
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Hahahah areej
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If you've waited this long, it might be best go ahead and send an email. While I haven't heard of issues about mercs, I am sure the admin will be able to sort it out quickly. Need to remember, there are numerous players using the feedback button daily, so it can be a bit backed up.
Best of luck! ^-^ -
Email sent to admin, countless ingame mails. Nothing has been done.
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Do you know how long it can take to credit
Seems to be 9.99 for me that I lose. Ughh lol thanks guya -
:)
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Mods never help me :((
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send email to "wildcity@anansimobile.com"
Recipet:-
1. Your player profile Id.
2. which platform you play on. (iOS/Android/windows).
and if u done this and still no response than its really disappointing :-/ -
I have written to that address and feedback in game I've still not received my gold I bought 9.99$ worth of gold during double gold event in entitled to 1400 gold..... Admin just give me my gold. Alien event will be ending soon then I will have to wait even longer to buy mantate do these people even care about there paying customers or what??? Grrr
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Can rarely buy gold through appstore these days..keeps tellin my credcards empty..wich is funny since im paying the gold on my phonebill option
FIX IT!!! I need to stat -
I sent an email because I tried buying 300 gold during double gold and the purchase took place but I didn't receive any gold :(
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